Return, Refund & Exchange Policy

We want resolving a return or exchange to feel clear and comfortable.

Start your request

Contact us with your order number, the item you’re asking about, and a short description of what happened. If an item arrived damaged or incorrect, include clear photos when possible.

What happens next

We’ll review your request and reply with the appropriate next step. Please wait for our instructions before sending an item back, as return details can vary by order.

Refunds and exchanges

Eligibility depends on the item, its condition, and the circumstances of the order. We’ll confirm the available options after reviewing your request. Approved refunds are returned to the original payment method, and processing times can vary by financial institution.

Ready to get things moving?

Contact us to start your return, refund, or exchange request.

Please include your order number, the email address used at checkout, what you need help with, and clear photos if the item arrived damaged or incorrect.